dhk91's Privacy Policy

dhk91 collects various types of information to provide its services. This information may be collected directly from you or automatically. Below is a description of the types of information we collect.

1.1 Personally Identifiable Information

During account registration and verification, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• National ID card or passport details (for KYC verification)
• Current address

1.2 Financial Information

We collect your payment-related information to process transactions. However, we never store your full card number or bank PIN.

• bKash, Nagad, Rocket, or Upay account number (partial, in a secure format)
• Deposit and withdrawal history
• Balance and transaction records

1.3 Automatically Collected Information

The following information is collected automatically when you use our platform:

• IP address and device identification information
• Browser type and operating system
• Session data and log information
• Information obtained from cookies and tracking technologies
• Gaming activity and betting history

dhk91 uses the information it collects only for specific and legitimate purposes. We process your information for the following reasons:

The dhk91 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.

3.1 Essential Cookies

These cookies are essential for the basic operation of the website. Without them, login, transactions, and security verification are not possible. These cookies are always active.

3.2 Functional Cookies

These cookies remember your preferences, language settings, and login status so you do not have to reconfigure them each time.

3.3 Analytics Cookies

These cookies are used to analyze overall website usage and improve the quality of our services. No personal information is linked to them.

dhk91 places the highest importance on protecting your privacy. We use industry-standard, state-of-the-art security measures to keep your information secure.

4.1 Encryption Technology

All data transmission between you and our servers is protected by SSL (Secure Socket Layer) encryption. This ensures that third parties can never read or alter your information.

4.2 Server Security

Our servers are housed in secure data centers and are protected through firewalls, intrusion detection systems, and regular security audits.

4.3 Access Control

Only authorized personnel can access your personal information, and only when it is required for their work. All staff are bound by strict confidentiality agreements.

4.4 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a specified period to meet legal obligations.

dhk91 never sells your personal information to third parties. However, in certain specific circumstances we may share your information:

5.1 Service Provider Partners

Limited information is shared with payment processors, identity verification providers, and technology service providers. These partners are contractually bound to comply with our privacy policy.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from law enforcement agencies, or applicable law. In such cases, we will attempt to notify you in advance where possible.

5.3 Fraud and Abuse Prevention

Information may be shared with relevant authorities to take action against suspected fraud or money laundering.

As a user of the dhk91 platform, you have the following rights over your own information:

• Right to Access: You may request to view what information we hold about you.
• Right to Correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted, though due to legal obligations it may not always be possible to delete all information immediately.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Opt Out of Marketing Communications: If you do not wish to receive promotional emails or messages, you may unsubscribe at any time.

To exercise any of the above rights, please contact us via our 24/7 live chat or by email. We will process your request within a reasonable time.

dhk91 is a platform strictly for adults. We strictly ensure that only persons aged 21 or above may use our services.

We never knowingly collect personal information from anyone under the age of 21. Age verification is mandatory during account registration. If we determine that a minor has opened an account, that account will be closed immediately and all related information will be deleted.

dhk91 may update this Privacy Policy from time to time. For any significant changes to the policy, we will notify you in the following ways:

• By posting a clear notice on the website
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use the platform after a revised policy has been published, it will be understood that you have agreed to the new policy. We recommend that you review this page regularly.

If you do not agree with any changes, you have every right to close your account. To close your account, please contact our support team.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to make any request regarding your information, please contact us through any of the following channels:

After receiving any privacy-related request from you, we will get back to you within a reasonable time. For complex requests, we will keep you updated on the progress.